If you have not received your deposited funds after three (3) business days please contact our support team at support@blockbid.io and provide us with the following information:

  • Screenshot of the transfer details
  • Details of the bank account that you transfer from

  • Deposit request ID Code


Please note that any EFT transfer can incur a charge by the user’s bank of origin. Please ensure you understand the fees charged by your bank before depositing into Blockbid’s fiat account.